Fashion Retail Professional

22 hours ago


Virginia Beach, Virginia, United States Brooks Brothers Full time

About Us:

Brooks Brothers is a leading fashion retailer dedicated to providing exceptional customer service and high-quality products.

Job Summary:

We are seeking a Customer Experience Specialist to join our team at Brooks Brothers. The successful candidate will be responsible for creating an amazing shopping experience for our customers and driving sales growth through effective sales strategies.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to drive repeat business and increase sales.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Upsell and cross-sell products to customers based on their preferences and needs.
  • Participate in visual merchandising and floor sets to maintain a visually appealing store environment.
  • Collaborate with colleagues to achieve sales targets and provide support as needed.

Qualifications:

  • High school diploma or equivalent required; associate's degree preferred.
  • 1-2 years of retail sales experience required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Estimated Salary: $14.00 per hour. Benefits include 401(k) plan, overtime pay, flexible work schedule, and generous employee discount program.



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