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Certified Medical Administrative Assistant Needed for Dynamic Healthcare Team

2 weeks ago


Morristown, Tennessee, United States Atlantic Health System Full time

Patient-Centric Medical Office Associate Wanted

We seek a highly organized and empathetic Medical Office Associate to provide top-notch support to our patients in our Physical Medicine & Rehab office. As a vital part of our team, you will play a crucial role in ensuring seamless patient experiences.

Main Duties:

  • Phone Support: Respond promptly to patient inquiries, employing excellent telephone etiquette to foster trust and confidence.
  • Scheduling Tasks: Schedule appointments effectively, adhering to established guidelines to guarantee optimal visit lengths and types.
  • Patient Registration: Welcome patients warmly, collect and document necessary payments, confirm demographic data, emergency contacts, and insurance information, and accurately register patients in our system.
  • Electronic Medical Records: Accurately input information into our Electronic Medical Record (EMR) system, covering prescriptions, phone notes, referrals, outreach, checkout, and other pertinent details.

Essential Qualifications:

  • Education: A High School Diploma or equivalent is mandatory.
  • Experience: 2+ years of medical administrative experience, preferably in a medical office setting.
  • Key Skills: Exceptional communication and organizational abilities, capacity to thrive in a dynamic environment, and proficiency in EMR systems.

About Atlantic Health System:

We are a physician-led and governed organization that delivers high-quality care to patients across northern and central New Jersey and northeast Pennsylvania. Our commitment lies in providing exceptional care and enhancing community well-being.

About Our Team:

With over 18,000 team members and 4,800 affiliated physicians, we strive to build healthier communities through various services, including cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, and more.