Business Operations Associate

3 weeks ago


Merced, California, United States GetixHealth Full time
Job Overview:

The Onsite Ops Support Specialist role at GetixHealth is a fantastic opportunity to leverage your exceptional customer service skills and passion for healthcare. As a key member of our team, you will serve as a liaison between the client and our operations, ensuring seamless communication and resolution of account inquiries.

With a competitive pay range of $18-$22 per hour, this position offers a unique chance to grow professionally while enjoying various benefits, including comprehensive health coverage, life and disability insurance, 401(k) retirement savings plan, and paid time off (PTO).

Responsibilities:
  1. Act as a liaison between the client and GetixHealth operations.
  2. Answer inquiries on accounts assigned to GetixHealth via emails, calls, and patient walk-ins.
  3. Setting up payment plan requests, placing holds on accounts, canceling accounts, and other general account questions.
  4. Answer account inquiries or updating accounts in the client's host system for GetixHealth Customer Service.
  5. Complete credit card reporting from patient payments collected on accounts.
  6. Review status of financial assistance applications.
  7. Complete patient credit card refunds processing.
  8. Review correspondence review for accounts assigned.
  9. Review missing payments or correct posting.
  10. Perform insurance follow-up to ensure self-pay balance is correct.


Salary: The estimated salary for this position is $18-$22 per hour, making it an attractive option for individuals seeking a stable income with opportunities for growth.

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