Loss Prevention Manager

3 weeks ago


Millbury, Massachusetts, United States Kohl's Full time
About the Role

We are seeking a highly skilled Loss Prevention Supervisor to join our team at Kohl's. As a Loss Prevention Supervisor, you will play a critical role in improving company profitability by executing company programs around external theft deterrence, internal investigations, and operational shortage reduction.

Key Responsibilities
  • Identify external and internal theft trends within assigned locations
  • Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
  • Implement store awareness programs that address theft, safety, inventory, and shortage control
  • Effectively identify and communicate potential shortage opportunities to all leaders
  • Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures
  • Partners with store personnel to address opportunities for improvement
  • Work to create a culture of honesty and impression of control in the store
  • Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
  • Maintain customer service awareness
  • Act as a representative on behalf of Kohl's on legal proceedings as needed
Requirements
  • Strong interpersonal and written communication skills
  • Ability to work independently with initiative
  • Strong customer service skills
  • Ability to make quick decisions in the company's best interest
  • Uphold confidential information and investigations
  • Excellent attention to detail
Preferred Qualifications
  • Prior experience or background in Loss Prevention, security, law enforcement, or retail
  • Knowledge of surveillance and basic CCTV systems
  • Knowledge of or ability to learn programs in Google Suite and various other computer programs

Pay Starts At: $20.75



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