Client Service Associate

2 months ago


Taunton, Massachusetts, United States Global Channel Management Full time
Service Coordinator Job Summary:

We are seeking a skilled Service Coordinator to join our operations team at Global Channel Management. As a key member of our team, you will be responsible for scheduling service appointments, resolving customer issues, and ensuring smooth day-to-day operations.

About the Service Coordinator Role:

In this role, you will work closely with our warehouse and office teams to ensure seamless execution of tasks. You will schedule service appointments, create work orders, and provide status updates to customers. Your strong organizational skills and attention to detail will be essential in ensuring accurate and timely completion of tasks.

Key Responsibilities and Requirements:
  • Schedule service appointments and inspections to optimize technician utilization
  • Manage customer relationships and resolve issues in a timely and professional manner
  • Create and manage work orders to ensure efficient service delivery
  • Dispatch technicians as needed to meet customer demands
Requirements and Qualifications:
  • 3+ years of experience in administrative support or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Compensation and Benefits:

Our company offers a competitive salary range of $60,000 - $70,000 per year, depending on experience. Additionally, we offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.



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