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Automotive Service Consultant

2 months ago


Bend, Oregon, United States Kendall Dealership Holdings LLC Full time
Position Overview

Kendall Dealership Holdings LLC is a prominent family-owned automotive group in the Pacific Northwest, recognized for its commitment to excellence and community service. We are currently seeking an Automotive Service Consultant to enhance our team. Our Service Department operates in a dynamic environment, catering to a diverse clientele.

Benefits of Joining Our Team
  • Attractive compensation structure with unlimited earning potential
  • Opportunities for professional growth and career advancement
  • Generous paid time off policy
  • On-site management support for guidance
  • Collaborative and fair work environment
  • Established customer loyalty within the community
  • Access to skilled service technicians
  • Well-maintained and safe work environment with necessary tools
  • Employee discounts on parts, services, and vehicle purchases
  • Comprehensive health benefits including Medical, Dental, and Vision
  • Life insurance coverage
  • Retirement savings plan with Fidelity
  • Supplemental accident and illness plans
Role Responsibilities

As the first point of contact for our service department, the Automotive Service Consultant plays a crucial role in fostering long-term customer relationships. Key responsibilities include:

  • Engaging with customers to assess their vehicle service needs
  • Collaborating with technicians and sales staff to recommend necessary repairs and maintenance
  • Ensuring accurate documentation of service history and customer interactions
  • Utilizing various communication methods to keep customers informed
  • Scheduling service appointments efficiently
Working Environment

The position primarily involves indoor work, with responsibilities including computer usage, standing, and walking short distances throughout the shift. Effective communication via telephone is also a significant aspect of the role.

Candidate Requirements

We are looking for individuals with:

  • A solid understanding of automotive repair and maintenance
  • A minimum of two years of experience in service writing for main shop advisors
  • A strong background in customer service
  • A valid driver's license and a clean driving record

If you possess these qualifications and thrive in a fast-paced, evolving environment, we encourage you to consider this opportunity with Kendall Dealership Holdings LLC.