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Integrated Absence Claims Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Integrated Absence Claims Specialist to join our team. As an Integrated Absence Claims Specialist, you will play a critical role in managing a workload of Short-Term Disability claims and their associated leaves.
Key Responsibilities- Conduct initial and ongoing interviews with claimants to gather information and make timely and ethical claim determinations.
- Review complex medical records and leverage various tools and resources to understand appropriate approval durations and future action planning.
- Collaborate with fellow case managers, nurse case managers, and consulting physicians to make appropriate and timely claim determinations.
- Provide exceptional customer service and proactively recognize customer needs and areas of opportunity.
- High School diploma or GED
- 1-2 years of experience in claims, leaves, or customer service
- Strong written and verbal communication skills
- Excellent organization skills with the ability to multi-task
- A clearly defined career framework to help you successfully manage your career
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching, and employee assistance program
- Tuition assistance program
Lincoln Financial Group is a leading provider of financial services, helping people to plan, protect, and retire with confidence. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
