Entry-Level Collections Specialist

3 weeks ago


Lutz, Florida, United States JMI Resource Full time
Overview

We are seeking a detail-oriented and motivated Entry-Level Collections Specialist to assist in managing and collecting outstanding accounts receivable for clients. This role offers a great opportunity for someone looking to start a career in collections and develop skills in communication, customer service, and account management.

Key Responsibilities
  • Contact customers via phone, email, and letters to collect on outstanding accounts.
  • Resolve customer billing issues and negotiate payment plans.
  • Maintain accurate records of customer interactions and collection efforts.
  • Collaborate with the finance team to track payment progress.
  • Ensure adherence to company policies and legal standards in all collection efforts.
Qualifications
  • High school diploma or equivalent.
  • Strong communication and negotiation skills.
  • Ability to handle sensitive customer situations with professionalism.
  • Basic proficiency in Microsoft Office (Word, Excel).
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • Previous customer service or collections experience is a plus but not required.

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