Guest Services Representative
2 weeks ago
Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a Guest Services Representative, you will be part of a dynamic team that delivers exceptional customer experiences at our concerts and events.
Key Responsibilities:- Provide top-notch customer service to maintain customer loyalty and satisfaction.
- Adapt to customer needs, ensuring they are understood and addressed promptly.
- Assist customers with information about services, location of amenities, and accommodations.
- Collaborate with the Guest Services Manager to achieve team goals and objectives.
- Refer unresolved customer grievances to designated departments for further investigation.
- Support guests with any questions or needs.
- Acute sense of judgment, tact, and diplomacy.
- Strong teamwork and program execution skills.
- Ability to work late hours and flexible schedule.
- 3 years' work experience interacting with people in a positive environment.
- Fluent English language skills (read, write, and speak).
- Ability to lift or move up to 25 lbs. using proper lifting techniques.
- Tolerance of all cultures, music, and art forms.
- Cash handling experience.
- Experience recognizing valid IDs.
- Experience in a live music environment.
- Experience using metal detection equipment.
- EMT or other medical background.
- Fast-paced, often loud, and stressful working environment.
- Position requires extended periods of prolonged standing and working on your feet.
- Ability to lift or move up to 25 lbs. using proper lifting techniques.
We are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from diverse candidates and are an equal opportunity employer.
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Guest Service Representative
1 month ago
Hamtramck, Michigan, United States Hilton Hotels Corporation Full timeGuest Service Agent at Hilton HotelsWe are seeking a skilled Guest Service Agent to join our team at Hilton Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greet and register guests, ensuring a warm and...
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Hotel Guest Services Representative
3 weeks ago
Hamtramck, Michigan, United States Hilton Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Hilton Hotels & Resorts. As a Guest Services Agent, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesGreet and register guests in a friendly and professional mannerRespond to guest...
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Hotel Guest Services Representative
1 month ago
Hamtramck, Michigan, United States Hilton Hotels & Resorts Full timeJob SummaryWe are seeking a skilled Guest Services Agent to join our team at Hilton Hotels & Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming arrival...
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Hotel Guest Services Representative
7 days ago
Hamtramck, Michigan, United States Hilton Hotels & Resorts Full timeKey Responsibilities:Provide exceptional guest service and ensure a smooth check-in and check-out experience.Respond to guest inquiries and resolve any issues in a timely and professional manner.Work collaboratively with the hotel team to maintain a high level of guest satisfaction.Requirements:Excellent communication and interpersonal skills.Ability to work...
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Front Desk Guest Service Representative
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Hamtramck, Michigan, United States Motor City Casino Full time## Guest Service Agent Front Desk ### About the Role As a Guest Service Agent Front Desk at MotorCity Casino Hotel, you will provide exceptional customer service to all our guests. You will manage guest check-in and check-out activities according to company policies and procedures. Additional responsibilities will be assigned as needed. ###...
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Guest Services Representative
2 weeks ago
Hamtramck, Michigan, United States Live Nation Entertainment Full timeJob Summary:Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our company fosters a fun and upbeat work culture with opportunities for growth and development.Key Responsibilities:Deliver exceptional customer service to maintain customer loyalty and...
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Front Desk Guest Service Representative
1 month ago
Hamtramck, Michigan, United States Motor City Casino Full timeMotorCity Casino Hotel is a great place to work, too. As a Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and procedures. You'll perform additional responsibilities as assigned. Minimum age requirement for this position is 21....
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Guest Service Agent Front Desk Representative
4 weeks ago
Hamtramck, Michigan, United States Motor City Casino Full timeJob SummaryAs a Guest Service Agent Front Desk at MotorCity Casino Hotel, you will provide exceptional customer service to all our guests. You will manage guest check-in and check-out activities according to company policies and procedures. You will perform additional responsibilities as assigned.ResponsibilitiesProvide exceptional customer service to all...
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Customer Service Representative
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Guest Services Manager
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Hamtramck, Michigan, United States Sonesta International Hotels Full timeJob Overview At Sonesta ES Suites, we pride ourselves on being a unique and inviting extended stay hotel brand where guests can unwind, work, and engage with the local community. Our commitment to fostering meaningful connections with both our colleagues and guests is paramount. Each member of the Sonesta ES Suites team plays a crucial role in enhancing the...
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Hamtramck, Michigan, United States Motor City Casino Full timeJob Summary:As a Bellman/Doorman at MotorCity Casino Hotel, you will provide exceptional guest service by greeting and assisting guests with their needs. This role requires excellent communication skills, a friendly demeanor, and the ability to work in a fast-paced environment.Key Responsibilities:Greet guests and provide a warm welcomeAssist guests with...
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Customer Service Representative
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Hamtramck, Michigan, United States Hilton Hotels Corporation Full timeRole SummaryHilton Hotels is seeking a skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming arrival experience.Assist guests with check-out, responding to their needs and resolving...
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Customer Service Representative
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Customer Service Ambassador
6 days ago
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Customer Service Ambassador
2 weeks ago
Hamtramck, Michigan, United States Marriott Full timeUnlock Your Potential with MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Guest Service Representative to join our team.As a Guest Service Representative, you will be the face of Marriott, providing exceptional customer service to our guests. You will be responsible for ensuring that every guest has a...
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Customer Service Representative
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Hamtramck, Michigan, United States Sage Hospitality Group, LLC Full timeJob SummaryWe are seeking a highly skilled and professional Reservation Agent to join our team at Sage Hospitality Group, LLC. As a key member of our reservations team, you will be responsible for providing exceptional customer service to our guests, responding to inquiries, and making reservations that support the properties' sales goals.Key...
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Front Desk Hospitality Representative
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Hamtramck, Michigan, United States Motor City Casino Full timeKey Responsibilities:As a General Server at MotorCity, you will be responsible for providing exceptional customer service to our guests. This includes ensuring a comfortable environment, serving food and beverages, and assisting with dining room setup and breakdown.Requirements:We are looking for individuals who are flexible, have prior experience in a...
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Customer Service Representative
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Hamtramck, Michigan, United States Domino's Pizza LLC Full timeJob DescriptionDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving any issues they may have.Key Responsibilities:Provide excellent customer service to our...
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Customer Service Ambassador
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Hamtramck, Michigan, United States Planet Fitness Full timePlanet Fitness **Job Summary** As a Customer Service Representative at Planet Fitness, you will be the face of our brand, providing exceptional service to our members and guests. Your primary responsibility will be to ensure that every interaction with our club is positive and memorable. **Key Responsibilities** * Greet members, prospective members, and...