Hotel Guest Services Representative

1 month ago


Hamtramck, Michigan, United States Hilton Hotels & Resorts Full time

Key Responsibilities:

  • Provide exceptional guest service and ensure a smooth check-in and check-out experience.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Work collaboratively with the hotel team to maintain a high level of guest satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • High school diploma or equivalent required.

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