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Restaurant Operations Manager

2 months ago

Houston Texas, United States North Italia Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at North Italia. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive an exceptional dining experience.

Key Responsibilities
  • Manage shifts, including daily decision making, scheduling, and planning
  • Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
  • Manage on-the-fly requests with ease and poise, creating a calm and positive work environment
  • Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
  • Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
  • Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
  • Be responsible for running the restaurant as if an owner
Requirements
  • 2+ years of full-service, high-volume restaurant management experience
  • Demonstrated working understanding of business operations and financials
  • Strong communication skills
  • Dependable, reliable, and motivated
  • Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
  • Must be able to work closing shifts, weekends, and holidays as needed
  • Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
  • Prior POSitouch, Crunchtime, and Open Table experience is a plus
About North Italia

We are restauranteurs with concepts like no other. We are culinary forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people – this defines who we are and where we are going.