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CNC Service Technician
2 months ago
Trident Southeast, a prominent player in the machine tool distribution sector, is a family-owned enterprise dedicated to supporting manufacturers of precision machined components across the nation. Our goal is to empower manufacturers to enhance their productivity and maintain a competitive edge in the global market.
With extensive experience in the metalworking industry, Trident Southeast proudly serves as the exclusive distributor for Haas CNC machine tools and rotary products. We represent a comprehensive range of high-quality machinery, including 5-axis universal machining centers, vertical and horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables, and 5C collet indexers. All Haas products are engineered for exceptional accuracy, repeatability, and durability.
We are currently looking for a dedicated and skilled CNC Service Technician to join our team in the Louisiana region.
Your Contributions:
The CNC Service Technician will possess a deep understanding of electrical, pneumatic, and hydraulic systems to efficiently identify and resolve issues related to both electrical and mechanical components. Key responsibilities include:
- Visiting client locations to install, troubleshoot, repair, and maintain machine tool equipment and controls.
- Utilizing technical manuals, documentation, and vendor resources to investigate machine-related issues.
- Completing and submitting accurate documentation regarding the status of machine issues, repairs, and installations.
- Conducting preventative maintenance on customer equipment and providing after-sales technical support and training.
- Maintaining a thorough knowledge of the machine tool industry and the product lines we represent.
- Performing related duties as necessary.
Qualifications & Skills:
- Experience in mechanical and electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, and CNC machine tools; familiarity with Haas CNC is a plus.
- Proficiency in Spanish is preferred.
- Intermediate to advanced skills in Microsoft Office Suite.
- Ability to read and interpret technical drawings and schematics.
- Strong customer service, technical, communication, and presentation abilities.
- Capability to meet the physical demands of the role.
- Willingness to work flexible hours and travel frequently within the designated territory.
- Must be able to perform physical tasks including bending, twisting, stooping, reaching, and lifting moderate to heavy materials up to 100 lbs. with assistance.
We value our employees and provide a range of benefits designed to support their success both professionally and personally:
- Competitive starting salary.
- Comprehensive health benefits, including a zero premium medical plan, vision, dental, and company-paid life insurance.
- Generous Paid Time Off, starting with 23 days in the first year.
- 10 Company Paid Holidays.
- 401(k) retirement plan with company contributions.
- Tuition reimbursement programs.
- Employee appreciation events and perks.
- Employee Assistance Program.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions:
- Must be highly mobile and able to access all areas of the workplace.
- Ability to concentrate and remain focused while managing multiple tasks and responsibilities.
- Capability to sit for extended periods.
- Able to perform physical tasks including bending, twisting, stooping, reaching, and lifting moderate to heavy materials up to 50 lbs. with assistance.
- Frequent use of hands and arms is required.
- Vision abilities necessary for the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to maintain composure in everyday stressful situations with the public and co-workers.