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Regional Operations Manager

2 months ago


La Quinta, California, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview

Position: District Manager
Reports to: Regional Manager
Status: Full Time / Supervisor / Exempt


Position Summary

The District Manager is accountable for overseeing all operational aspects within designated Planet Fitness locations across a specific district. This role involves managing between 3 to 8 clubs, with direct oversight of Club Managers.


Key Responsibilities
  1. Ensure exceptional and uniform customer service across all Planet Fitness locations in the district.
  2. Analyze club performance metrics to develop and implement corrective strategies in collaboration with Club Managers.
  3. Maintain operational uniformity across all clubs, focusing on:
  • Exceptional Member Experience
  • Adherence to Planet Fitness and PF Baseline Fitness brand standards
  • Club Cleanliness
  • Implementation of Member and HR Policies
  • Payroll Management
  • Front Desk Operations
  • Facility Maintenance and Repairs
  • Vendor Relations and Inventory Management
Oversee the recruitment, training, performance evaluations, and potential disciplinary actions of Club Managers within the district.Develop and mentor staff to prepare them for future Club Manager roles.Conduct monthly facility inspections and complete performance evaluation sheets for Club Managers.Facilitate effective communication with all operational staff within the district, ensuring consistent dialogue with Club Managers.Coordinate and manage District PE at PF initiatives, including hiring, training, and weekly planning, while tracking classes and maintaining monthly trainer calls.Ensure seamless operations across all locations, stepping in as Club Manager when necessary.Address all incoming complaints and feedback from district locations.
Additional Information
  • Employee Recognition Initiatives
  • Opportunities for Career Advancement

Explore more about us at: Planet Fitness - PF Baseline Fitness