Assistant General Manager Rooms Leader

7 days ago


Buffalo, New York, United States Buffalo Lodging Associates, LLC Full time

h3Job Description/h3pWe are seeking an experienced Assistant General Manager to join our team at Residence Inn by Marriott Buffalo Downtown. As a key member of our management team, you will be responsible for assisting the General Manager in providing leadership, guidance, and support to our staff, while fostering our company culture and values./ppbKey Responsibilities:/b/pulliOversee facility operations in the absence of the General Manager, including guest services, housekeeping, maintenance, sales, food and beverage, and human resources./liliManage front office operations and supervise directly the front desk and food and beverage staff./liliResolve guest concerns while maintaining high franchise Guest Service scores./liliFoster a positive, cooperative work environment between staff and management./liliSupervise employees, including interviewing, hiring, training, appraising performance, rewarding, and coaching./liliPerform administrative tasks, such as reporting, inventories, and accounting processes./li/ulpbRequirements:/b/pulliTwo years of related management experience and hotel brand knowledge./liliExtensive experience with rooms, housekeeping, and food and beverage./liliAbility to work flexible schedules./liliWorking knowledge of hotel operations, including security and safety programs, personnel relations, quality assurance programs, and long-range planning./liliBachelor's degree in hotel management, business, or a related field, or an equivalent combination of education and experience./liliExpertise in standard hotel management systems./liliHands-on leadership and a valid driver's license./li/ulpbAbout Buffalo Lodging Associates:/b/ppWe are a hotel management company based in Canton, MA, with a portfolio of 50 hotels. We value our associates with competitive compensation plans and other benefits, including weekly pay, paid vacation, sick days, and holidays, medical, dental, and vision insurance, a 401K retirement plan with company match, travel discounts, and career growth opportunities./ppbEqual Employment Opportunity:/b/ppBuffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression./p



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