Senior Branch Member Account Specialist

4 weeks ago


Morris, United States Visions Federal Credit Union Full time

About Us

We're a team of dedicated professionals at Visions Federal Credit Union, committed to helping our members achieve their financial goals. As a Senior Branch Member Account Specialist, you'll play a vital role in delivering exceptional service to our members, ensuring their banking needs are met with care and expertise.

Key Responsibilities:

  • Provide personalized support to members, addressing their account-related concerns and inquiries.
  • Assist members in setting up new accounts, including business, consumer, and IRA accounts.
  • Resolve account-related issues, provide general credit union information, and intake consumer loan applications (excluding residential mortgage lending).
  • Rotate to perform branch duties, including MSR activities.
  • Act on notary requests and expand member relationships through offering suitable products and services.

Requirements:

  • High school diploma with 1-3 years of related experience.
  • Obtain notary license within 1 year of acceptance of role.
  • Proficient in Microsoft Office Suite programs and standard office equipment.

We Offer:

  • Competitive compensation range: $24.36/hr - $29.58/hr.
  • Generous benefits, including pension plan, 401k plan, and 401k matching contributions.
  • Excellent health benefits, flexible paid time off, and wellness programs.

Join Our Team:

At Visions Federal Credit Union, we value diversity and inclusion. We're committed to creating a workplace where everyone feels welcome and empowered to succeed. If you're passionate about delivering exceptional service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.



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