Wells Fargo Teller

11 hours ago


Miami, Florida, United States WELLS FARGO BANK Full time
About Wells Fargo

We believe that a meaningful career is more than just a job. It's about finding all the elements that help you thrive, in one place. At Wells Fargo, we offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being.

About the Role

We are seeking a Teller to join our Consumer, Small & Business Banking division, as part of our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping provide financial services to residents, employees, and local businesses.

Key Responsibilities
  • Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
  • Receive direction from managers and exercise judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers' financial needs
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent, and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Work Environment

This position is not eligible for Visa sponsorship. The job location is the Coconut Grove Branch in Miami, FL.



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