Senior Business Systems Analyst

2 weeks ago


Richmond, Virginia, United States Insight Global Full time
Job Title: Senior Business Systems Analyst

Insight Global is seeking a seasoned Business Systems Analyst to join our team in Richmond, VA. As a key member of our IT organization, you will provide expert support for internal HR customers, focusing on SAP HR functional areas and Success Factors.

Key Responsibilities:

  • Provide application support for HR systems, including troubleshooting and resolving issues
  • Collaborate with functional groups to communicate business needs and ensure technology solutions align with business strategies
  • Conduct business process analyses, needs assessments, and cost-benefit measurements
  • Communicate trends and requirements to and from customers and IT
  • Work on multi-project assignments with individual business units

Requirements:

  • 5+ years of experience supporting HR with expert use of Success Factors
  • Experience developing process maps, gathering business requirements, and application testing
  • Expertise in EC foundational/custom object configuration
  • Exposure to HR business processes in Recruiting and Onboarding, Succession and Development, Performance and Goals, and/or Learning
  • Proven experience troubleshooting HR system issues and interfaces to other systems
  • Ability to provide second and third-level support for inquiries submitted to the IT Help Line
  • Data analysis skills and experience troubleshooting application functions or database results

What We Offer:

  • A one week onsite, one week remote hybrid schedule in our downtown Richmond location
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development


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