Patient Access Liaison for Rare Diseases in the Midwest
1 week ago
We are seeking a highly skilled Patient Access Liaison to join our team at Kyowa Kirin. As a Patient Access Liaison, you will play a critical role in ensuring that patients have access to our rare disease products. You will work closely with healthcare providers, patients, and caregivers to address barriers to access and reimbursement.
Key Responsibilities- Provide coordination of care to patients and their caregivers accessing a rare disease product by working with healthcare providers to ensure access.
- Collaborate with patients, healthcare providers, and office staff to discuss and educate on product-specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
- Assist with and provide information and education regarding general reimbursement and process-related information and assistance to help healthcare providers obtain reimbursement for their patients.
- Ensure that all patients and providers are well-educated and informed throughout the treatment journey to ensure and maintain treatment schedules as prescribed by their providers.
- Subject matter expert on relevant reimbursement topics related to rare disease therapy.
- Billing, reimbursement, and procurement options expert.
- Able to provide support to help troubleshoot billing and coverage hurdles with office staff.
- Provide ongoing support and input to Kyowa Kirin's Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed to provide ongoing support.
- Liaison with Kyowa Kirin's Commercial team's internal and external stakeholders.
- Attend meetings and represent Kyowa Kirin at industry conferences as needed.
- Attendance at company-sponsored and external customer meetings when requested.
- Bachelor's Degree or equivalent experience required.
- A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required.
- Proficient in MS Office Suite.
- 3+ years informal leadership experience in biotech/pharmaceutical industry required, product launch experience a plus.
- Rare Disease and Specialty products experience preferred.
- Highly Patient Focused.
- Exceptional enthusiasm with a drive to succeed.
- Demonstrated track record of professional growth.
- Ability to strategically think and tactically execute on patient and departmental objectives.
- Ability to collaborate, educate, and lead peers all while working cohesively within a team environment, both office and field-based.
- Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals.
- Remain professional during interactions with all patients, families, and other medical professionals.
- Excellent organizational, written, listening, and communication skills a must.
- Excellent time management skills, both team and individually.
- Ability to influence others without authority.
- Understanding of specialty channel patient-level data.
- Quick learner and ability to adapt to change.
This is a field-based position with up to 80% domestic and international travel required.
BenefitsKyowa Kirin offers a comprehensive compensation and benefits package, including medical, dental, and vision insurance, basic and voluntary life and AD&D insurance, short- and long-term disability insurance, flexible spending accounts, and health savings account, business travel insurance, employee assistance programs, pet insurance, retirement savings 401(k) with company match and annual discretionary profit sharing, well-being and work-life programs, including Gympass, nutrition counseling, volunteer time off, flexible work arrangements, parental leave, adoption assistance, and TouchCare insurance & billing support, generous paid time off, sick time, and paid holidays, perks and discounts with Tickets at Work and LifeMart, reward and recognition programs, and career development and training opportunities.
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