Customer Service Representative

3 days ago


Matthews, Missouri, United States Fifth Third Full time
Customer Service Representative

At Fifth Third Bank, we're committed to making banking a better experience for our customers. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless customer interactions and resolve issues efficiently.
  • Stay up-to-date on bank policies and procedures to provide accurate information and guidance to customers.
  • Participate in training and development programs to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation and benefits package.

Fifth Third Bank is an Equal Opportunity Employer.

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