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Retail Team Lead

2 months ago

Spirit Lake, Iowa, United States Maverik Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Team Lead to join our team at Maverik. As a Retail Team Lead, you will be responsible for providing exceptional customer service, leading a team of retail associates, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Team Leadership: Lead a team of retail associates, providing guidance, training, and feedback to ensure they are meeting their job responsibilities and providing excellent customer service.
  • Store Operations: Assist with store operations, including opening and closing procedures, inventory management, and maintaining a clean and organized store environment.
  • Sales Floor Management: Manage the sales floor, including restocking shelves, maintaining visual merchandising, and ensuring a positive shopping experience for customers.
  • Cash Handling: Handle cash and operate a point-of-sale system accurately and efficiently.
Requirements
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team.
  • Customer Service Skills: Excellent customer service skills, with the ability to resolve issues in a professional and courteous manner.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, team members, and management.
  • Availability: Availability to work a flexible schedule, including evenings, weekends, and holidays.
Benefits
  • Opportunity for Advancement: Opportunity to advance your career with Maverik, with a focus on promoting from within.
  • Competitive Pay and Benefits: Competitive pay and benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Professional Development: Opportunities for professional development, including training and education assistance.