Front of House Team Leader

4 weeks ago

Fairburn, Georgia, United States Chick-fil-A Full time

Part-time – $14 to $18 per hour

Full-time - $15 to $19 per hour

Are you ready to take charge in a vibrant and customer-centric atmosphere? As a Shift Supervisor at Chick-fil-A South Fulton Parkway, you will have the opportunity to guide a dedicated team while enhancing your leadership capabilities.

Why consider this opportunity?

  • A dynamic work environment where your influence can make a difference.

At Chick-fil-A, being a team member transcends traditional job roles; it’s a chance to gain invaluable life experiences while serving exceptional food.

  • Flexible Work Hours

We strive to accommodate your schedule, whether it’s for family, education, or extracurricular activities.

  • Enjoy Sundays Off

All Chick-fil-A locations are closed on Sundays, allowing you to spend quality time with loved ones.

  • Scholarship Programs

Eligible team members can apply for scholarships ranging from $1,000 to $25,000, subject to annual approval.

  • Competitive Compensation
  • Comprehensive Training
  • Health Benefits including Medical, Dental, and Vision
  • Employee Meal Discounts

Enjoy discounted meals during your shifts for every 5 hours worked.

Key Responsibilities of the Shift Supervisor:

  • Oversee shifts independently, ensuring smooth operations.
  • Implement employee disciplinary measures as necessary and communicate significant performance issues to management.
  • Collaborate with the Leadership Team to maintain optimal staffing levels and contribute to scheduling decisions.
  • Exhibit strong coaching, communication, and team-building skills.
  • Provide feedback on team member performance evaluations.
  • Assign and confirm the completion of daily and weekly operational tasks.
  • Work towards enhancing customer service ratings.
  • Facilitate breaks for all team members.
  • Understand and manage cash handling processes.
  • Encourage, mentor, and recognize team members while ensuring accountability.
  • Serve as the go-to expert for all front-of-house operations.
  • Perform additional duties as required.

The Ideal Candidate:

  • Prior leadership experience in fast-casual dining or a similar sector.
  • Demonstrated ability to thrive in a fast-paced team environment.
  • Basic proficiency in computer skills.
  • Capable of meeting the physical demands of the role, including standing for extended periods and lifting up to 50 lbs.
  • Self-motivated with a commitment to personal development.
  • Strong multitasking abilities.
  • Exceptional team-building and leadership qualities.
  • Ability to perform under pressure in a dynamic setting.
  • Team-oriented, adaptable, reliable, and possesses a strong work ethic.
  • Positive demeanor and a willingness to assist in various roles.
  • Excellent communication and interpersonal skills.
  • Passionate about building relationships.
  • Customer service-focused.
  • Upholds and promotes the company’s vision and values.

Working at Chick-fil-A is more than just a job; it’s a pathway to developing teamwork and leadership skills in a supportive, people-oriented environment. Most Chick-fil-A restaurants are independently owned and operated, with a commitment to investing in their team members and giving back to the community.

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