Field Service Engineer

2 weeks ago

Schaumburg, Illinois, United States Aegis Worldwide Full time
Job Overview

Aegis Worldwide is seeking a highly skilled Field Service Technician to join our dynamic service team. As a key member of our team, you will be responsible for traveling to client locations to perform installations, maintenance, and repairs on equipment.

Key Responsibilities:
  • Travel and Installation: Visit client locations to perform installations, maintenance, and repairs on equipment, ensuring timely and efficient completion of tasks.
  • Maintenance and Repairs: Perform routine checks, diagnose issues, and carry out repairs on equipment, utilizing specialized tools and software.
  • Customer Service: Communicate with clients, explaining repairs and offering guidance on equipment use, ensuring excellent customer satisfaction.
  • Troubleshooting: Identify and resolve issues using specialized tools and software, minimizing downtime and maximizing productivity.
  • Documentation: Maintain detailed records of service, parts used, and time spent on jobs, ensuring accurate reporting and compliance.
  • Inventory Management: Maintain tools and parts inventory, ordering as needed to ensure seamless operations.
  • Compliance: Ensure all work follows safety regulations and industry standards, maintaining a safe working environment.
  • Training and Updates: Stay current with new technologies through ongoing training, ensuring expertise and adaptability in a rapidly evolving industry.
Requirements:
  • Education: High School Diploma.
  • Experience: 1+ years of experience in heavy industry (Entry-level candidates with technical education also considered).
  • Skills: Allen Bradley PLC troubleshooting experience, ability to read electrical schematics and mechanical blueprints, electrical, mechanical, hydraulic, and pneumatic troubleshooting skills, and customer-facing experience.
  • Travel Requirements: Valid driver's license & passport (or the ability to obtain one).
Benefits:
  • Overtime and Bonuses: Overtime paid at 1.5x, with hotel stay bonuses ($40/night) and weekend pay multipliers (1.5x Saturdays, 2x Sundays).
  • Per Diem and Mileage Reimbursement: Per diem and mileage reimbursement for travel-related expenses.
  • Work-Life Balance: Opportunities to minimize weekend work and be home with family.

If you're a skilled technician with a passion for travel and solving technical challenges, apply now to join our field service team.

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