Financial Support Associate

1 week ago


Cleveland, Ohio, United States Firefighters Community Credit Union Full time
Financial Support Associate

We are seeking a highly motivated Financial Support Associate to join our team at Firefighters Community Credit Union. In this role, you will be responsible for providing exceptional customer service and support to our members, helping them achieve their financial goals.

The salary for this position is $16.25 per hour, making it an excellent opportunity for those interested in building a career in the financial industry. As a Financial Support Associate, you will be responsible for assisting members with their basic banking needs, including deposits, withdrawals, and loan payments.

You will also play a key role in educating members about our products and services, including online banking and various banking products. To succeed in this role, you should have 6 months or more of cash handling and customer service experience, as well as proficiency with technology, including computers, tablets, and general office equipment.

The work schedule for this position typically involves working 20 to 25 hours a week within the Emerald Parkway hours of operation, which are Monday through Friday from 7:45am to 4:30pm and Saturday from 8:15am to 12:45pm.



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