Director of Service Delivery
7 days ago
As Director of Service Delivery, you will play a critical role in shaping the City of Pearland's customer experience strategy. You will partner with internal departments to ensure effective rollout of customer experience frameworks and oversee the development of new projects, policies, procedures, and programs for customer service teams.
Key responsibilities include managing a team of Customer Service Representatives, directing operational business processes through technology and automation tools, and ensuring common customer service goals are addressed at an organization-wide level.
To succeed in this role, you should have a minimum of 3-5 years of municipal experience and a bachelor's degree in business, political science, or a closely related field. A valid Texas Driver's License and bi-lingual skills are also preferred.
We offer a competitive salary of $91,486.80 - $116,645.68/year, as well as a comprehensive benefits package including dental, long-term disability protection, life insurance, and a retirement plan through the Texas Municipal Retirement System (TMRS).
-
Restoration Services Director
1 week ago
Pearland, Texas, United States Voda Cleaning & Restoration of Houston-Pearland Full timeAbout the Role:The Restoration Services Director will be responsible for overseeing the day-to-day operations of our restoration services, including water damage, fire damage, and mold remediation. This role requires a strong understanding of business management, operational processes, and customer service.The successful candidate will have 3-5 years of...
-
Service Delivery Executive
1 week ago
Pearland, Texas, United States Voda Cleaning & Restoration of Houston-Pearland Full timeRestoration Operations Manager PositionVoda Cleaning & Restoration of Houston-Pearland is seeking an experienced Restoration Operations Manager to lead our team. This role requires a strong background in management, proven industry experience, and relevant certifications.Responsibilities:Oversee daily operations, managing resources, staff, and customer...
-
Compliance and Financial Services Director
2 weeks ago
Pearland, Texas, United States Know Your Numbers Accounting PLLC Full timeAbout the PositionKnow Your Numbers Accounting PLLC is seeking a Compliance and Financial Services Director to lead our bookkeeping team and ensure the highest standards of financial management and compliance.The ideal candidate will have a deep understanding of financial regulations and a proven track record of managing complex financial projects. With a...
-
Food Services Director
3 weeks ago
Pearland, Texas, United States Kids R Kids Shadow Creek Ranch Full timeCareer OpportunityKids R Kids Shadow Creek Ranch is seeking a qualified Food Services Director to join our team in Pearland, TX. This is a full-time position responsible for overall food ordering and preparation for the school's enrolled children.About the RoleThe successful candidate will have:A high school diploma or equivalentPrevious experience in...
-
Director of Operations
1 week ago
Pearland, Texas, United States City of Pearland, TX Full time**About the City of Pearland, TX**The City of Pearland is a thriving community in Texas that offers an exceptional quality of life. As one of the fastest-growing cities in the state, we have a strong economy and a diverse population.We are seeking a highly skilled Assistant Director of Utilities to lead our Utilities Department. This position will be...
-
Director of Municipal Utilities
1 week ago
Pearland, Texas, United States City of Pearland, TX Full timeAbout the JobThe City of Pearland, TX is seeking an experienced professional to lead the day-to-day operations of our Utilities Department as Director of Municipal Utilities. This role requires a strong leader who can manage and oversee the production and treatment of water and wastewater, as well as develop and implement strategies for asset management and...
-
Assistant Director, Utility Services
1 week ago
Pearland, Texas, United States City of Pearland, TX Full timeA Day in the LifeAs the Lead Water and Wastewater Operations Manager, you'll be responsible for overseeing the operation and management of the Enterprise Fund Divisions of the Utilities department. This includes managing personnel matters within the utility division, including hiring, discipline, training and development, performance appraisals, and related...
-
Afterschool Program Director
1 week ago
Pearland, Texas, United States Gathering Outreach Community Services Full timeJob OverviewGathering Outreach Community Services seeks a dedicated and experienced Child Care Center Director to oversee the daily operations of our afterschool facility program. This part-time position, located on an elementary school campus, requires management of day-to-day activities, staff supervision, educational program development, and ensuring the...
-
Cleaning and Restoration Director
1 week ago
Pearland, Texas, United States Voda Cleaning & Restoration of Houston-Pearland Full timeJob SummaryThis leadership position oversees all aspects of our cleaning and restoration operations, ensuring efficient project completion and exceptional customer satisfaction. The ideal candidate possesses strong management experience, proven industry knowledge, and certifications such as IICRC.Key Responsibilities:Oversee daily operations, managing...
-
Utility Services Manager
3 weeks ago
Pearland, Texas, United States City of Pearland, TX Full time**Job Description**The City of Pearland, TX is seeking an experienced Assistant Director of Utilities to lead our Utilities Department. As a key member of our team, you will oversee the day-to-day operations of our utility system, including water production, surface water treatment, environmental compliance, and wastewater treatment.**Responsibilities**Lead...
-
Operations Management Director
2 weeks ago
Pearland, Texas, United States Voda Cleaning & Restoration of Houston-Pearland Full timeJob OverviewWe are seeking a highly skilled Restoration Operations Manager to lead our team of professionals in the Houston-Pearland area.This role is ideal for an experienced manager with a strong background in the cleaning and restoration industry, who can develop strategic plans to drive business growth, manage company resources, and uphold strict...
-
Surgical Operations Director
2 weeks ago
Pearland, Texas, United States USPI Full timePearland Surgery Center is seeking a full-time Clinical Director to join its team. As a leading provider of surgical services, we prioritize delivering high-quality patient care in a safe and efficient environment.Key Responsibilities:Develop and implement strategies to improve operational efficiency and enhance the patient experienceCollaborate with the ASC...
-
Service Management Professional
3 weeks ago
Pearland, Texas, United States East End Lube LLC Full timeService Management OpportunityWe are seeking a highly skilled Service Management Professional to join our team at East End Lube LLC. As a key member of our team, you will be responsible for overseeing the delivery of high-quality services to our customers and driving business growth through excellent customer satisfaction.Key Responsibilities:Service...
-
Medical Director
2 weeks ago
Pearland, Texas, United States HarmonyCares Full timeJob OverviewHiring a skilled Physician Leader to oversee clinical performance and drive team success in primary care settings. This position involves managing medical staff, developing quality improvement initiatives, and ensuring seamless patient care delivery.
-
Service Ambassador
3 weeks ago
Pearland, Texas, United States Smashburger Full timeAt Smashburger, we're on the hunt for talented individuals to join our team as Service Ambassadors. As a key member of our restaurant crew, you'll play a vital role in ensuring our guests receive exceptional service and leave with a smile. Your responsibilities will include:Key ResponsibilitiesProviding Gold Standard service to every guestBecoming...
-
Treat Delivery Specialist
3 weeks ago
Pearland, Texas, United States Tiff's Treats Full timeWelcome to Tiff's Treats: We are a rapidly growing company that is committed to providing exceptional customer service and creating a positive work environment for our employees. As a Treat Delivery Specialist, you will play a critical role in helping us achieve our goals.Salary and Benefits: As a Treat Delivery Specialist, you can expect to earn an...
-
Customer Service Leader
1 week ago
Pearland, Texas, United States City of Pearland, TX Full timeJob SummaryWe are looking for an experienced Customer Service Leader to join our team as Chief Customer Experience Officer. In this role, you will be responsible for enhancing our commitment to creating positive, proactive, and productive customer experiences.You will partner with City departments to improve the Customer Experience for all City of Pearland...
-
Pearland, Texas, United States Voda Cleaning & Restoration of Houston-Pearland Full timeJob OverviewWe are seeking an experienced Restoration Services Manager to lead our water restoration and carpet cleaning teams in Houston. As a key member of our team, you will oversee daily operations, manage staff, and ensure exceptional customer service.Key Responsibilities:Project Management: Oversee the execution of water restoration, carpet cleaning,...
-
Public Services Clerk
3 weeks ago
Pearland, Texas, United States County of Brazoria Texas Full timeOverviewThe County of Brazoria Texas is seeking a skilled Library Clerk to join our team. This part-time position offers an exciting opportunity to work with the public and contribute to the success of our library.ResponsibilitiesAssist library patrons with research and information requests.Maintain accurate records and reports of library...
-
Restaurant Service Team Member
3 weeks ago
Pearland, Texas, United States Jason's Deli Full time**About Jason's Deli**Jason's Deli is a leading quick-service restaurant chain offering delicious meals and exceptional customer service. We are seeking highly motivated individuals to join our team as Restaurant Customer Service Team Members.**Job Description:**Prioritize work tasks while anticipating customers' needs, ensuring timely and efficient service...