Insurance Policy Support Specialist
2 weeks ago
State Farm Insurance is seeking a highly skilled and customer-focused professional to fill the role of Insurance Policy Support Specialist. This position involves providing exceptional support to customers in managing their insurance policies.
About State Farm Insurance:
- We are one of the largest and most respected insurance companies in the world.
- We have been serving our customers for over 100 years, providing them with innovative products and services that meet their evolving needs.
Job Description:
The Insurance Policy Support Specialist will be responsible for:
- Assisting customers with policy changes and updates, ensuring accurate and timely processing;
- Responding to customer inquiries and resolving issues related to policy coverage and claims;
- Collaborating with team members to provide seamless service and ensure customer satisfaction;
- Maintaining accurate records of customer interactions and policy information;
- Providing training and coaching to new hires on policy procedures and systems.
What We Offer:
- A competitive salary range of $45,000 - $65,000 per year, depending on experience;
- A comprehensive benefits package, including medical, dental, and vision coverage;
- A generous paid time off policy, allowing for rest and relaxation;
- Ongoing training and development opportunities to enhance your skills and career;
- A dynamic and supportive work environment that fosters growth and collaboration.
About the Role:
- This is a full-time position, requiring regular working hours and availability to respond to customer inquiries;
- The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer service;
- A bachelor's degree in a related field, such as business or communications, is preferred but not required.
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