Mail Processing Specialist

2 weeks ago


Atlanta, Georgia, United States Infosys McCamish Systems Full time

Mail Clerk Position

Location: Atlanta, GA

The core duties involve the meticulous scanning and indexing of various client payments, documents, and requests received through electronic communication. You will cultivate and uphold a comprehensive understanding of incoming service request forms while overseeing client email accounts. This position assists the team lead with a diverse range of tasks pertinent to all client administrative operations within the organization. Handling sensitive and confidential materials is a critical aspect of this role.

Key Qualifications:

Essential:

  • High School Diploma or GED Equivalent.
  • A minimum of 2 years of relevant experience in a similar role.

Desirable:

  • Intermediate proficiency in Microsoft Outlook, Excel, and Word.
  • Experience with Database/Electronic Document Storage.
  • Familiarity with Lockbox operations is advantageous.

The ability to swiftly learn new processes and utilize internal applications is essential for fulfilling the responsibilities of this position. A strong service orientation and work ethic are necessary.

Additional Requirements:

  • Ability to multitask effectively.
  • Capability to lift up to 10 lbs.
  • Commitment to safeguarding client confidential information.
  • Independence in work with minimal supervision.
  • Excellent interpersonal skills for both internal and external client interactions.
  • Strong organizational and communication skills, both written and verbal.
  • A collaborative spirit with a willingness to exceed expectations.

Responsibilities Include:

  • Sorting and separating daily mail from multiple clients, including USPS, FedEx, and UPS.
  • Scanning and indexing various client payments and documents.
  • Processing client requests received through electronic mail.
  • Interpreting incoming Insurance Request forms.
  • Monitoring client email accounts for timely responses.


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