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Retail Operations Manager

2 months ago

Estero, Florida, United States Sugartown Worldwide LLC Full time
{"Job Title": "Associate Manager", "Job Description": "About the Position

The Associate Manager plays a vital role in the daily operation of our Lilly Pulitzer retail store. This includes sales, client experience, scheduling, and safeguarding the assets of the store. The Associate Manager will have a store-specific division of responsibility.

Key Responsibilities
  • Deliver Results: Focus on achieving and exceeding daily sales goals using KPI metrics.
  • Client Experience and Store Culture: Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
  • Leadership: Oversee assigned division of responsibility and be accountable for results.
  • Talent and Team Development: Provide in-the-moment coaching with clear, concise, and actionable feedback.
  • Operational Excellence: Maintain accuracy in cash transaction management according to operating procedures.
Requirements
  • A minimum of 2 years' experience, preferably in the fashion or retail industry.
  • Strong supervisory, communication, and customer service skills.
  • Excellent written and verbal communication skills.
  • Excellent problem-solving and decision-making skills.
  • Ability to multi-task in a fast-paced environment.
  • Proficient in Microsoft & Apple technology.
  • Prior knowledge of XStore and Tulip a plus.
  • Ability to be on your feet and maneuver around the store during shift hours.
  • Must be able to lift up to 20 pounds.
About Sugartown Worldwide LLC

Sugartown Worldwide LLC is a dynamic and growing company that values its employees and customers. We are committed to providing an exceptional client experience and maintaining a positive work environment.

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