Retail Sales Associate
5 days ago
About Westlake Ace Hardware
A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company values include Service, Passion, Respect, Integrity, Teamwork, and Excellence, which guide our interactions with customers and associates alike.
Job Summary
The Cashier is a key member of our sales team, responsible for processing transactions and providing exceptional customer service. This role requires a strong focus on customer satisfaction, attention to detail, and a commitment to maintaining a clean and organized store environment.
Essential Duties and Responsibilities
- Customer Service
- Project a positive image of Westlake Ace Hardware at all times.
- Greet customers warmly and thank them by name when possible.
- Provide assistance with store layout and product location.
- Clear customer checkout lines efficiently and effectively.
- Answer and respond to customer inquiries promptly and courteously.
- Communicate any issues or concerns to management.
- Register Operations
- Process transactions accurately and efficiently.
- Balance the register drawer at the end of each shift.
- Participate in store and sales meetings.
- Front End Appearance and Upkeep
- Maintain a clean and organized store environment.
- Face and dust front-end displays.
- Restock impulse counters and rotate merchandise as needed.
- Ensure forms and supplies are readily available.
- Assist with decorating the front end according to company guidelines.
- Other Essential Requirements
- Exhibit and incorporate our Core Values into daily interactions.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Minimum Skills, Requirements, and Qualifications
- High school diploma or equivalent.
- Cashier experience preferred.
- Excellent communication and interpersonal skills.
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