Retail Sales Representative

6 days ago


Torrance, California, United States Express Full time
Job Overview

At Express, we are committed to providing a great shopping experience for our customers. We are seeking a Retail Sales Associate to join our team in this exciting role. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and folding merchandise.

Key Responsibilities:
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience.
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.


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