IT Support Specialist
2 weeks ago
The IT Support Specialist is a critical role within our Information Technology Services Department, responsible for providing exceptional technical support to faculty, staff, and students. This position requires a strong understanding of IT infrastructure, operating systems, software, and cloud services, as well as excellent communication and problem-solving skills.
Key Responsibilities- Provide technical support for a variety of hardware, software, and endpoint-related services, including macOS, Windows, cloud-based applications, and other college-related software.
- Diagnose and resolve endpoint computing issues, including device, printing, and mobile connection problems, as well as imaging and deploying endpoints via MDM.
- Identify and troubleshoot account and access-related issues, including password changes, identity verification, and account permissions.
- Ensure accurate inventory tracking and data integrity by following established procedures.
- Track, document, and manage incidents and service requests from initiation to resolution, ensuring timely follow-ups and providing status updates and feedback throughout the process.
- Bachelor's Degree with at least 3-5 years of experience or equivalent combination of education and experience.
- Knowledge of ITIL service methodology, including incident, problem, change, asset, and inventory management.
- Proficiency in IT Service Management (ITSM) and experience using tools for handling incidents, requests, changes, projects, and inventory.
- Solid understanding of IT infrastructure, operating systems, software, cloud services, and multi-factor authentication services.
- Experience configuring an ITSM and ESM solution like Freshservice or ServiceNow, using APIs, Web-hooks, and similar methodologies.
- ITIL certification is a plus.
We offer a competitive salary, excellent benefits, and a collaborative work environment. As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional support services to our community.
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IT Support Specialist
2 weeks ago
Swarthmore, Pennsylvania, United States Swarthmore College Full timeJob Title: IT Support SpecialistSwarthmore College is seeking a highly skilled IT Support Specialist to join our team. As a key member of our Information Technology Services Department, you will provide technical support to faculty, staff, and students, ensuring timely resolution of endpoint computing issues and service requests.Key Responsibilities:Deliver...
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After School Support Specialist
2 weeks ago
Swarthmore, Pennsylvania, United States Wyndy LLC Full timeWe are seeking a reliable and compassionate individual to provide support to students outside of school hours. As an After School Support Specialist, you will be responsible for supervising and engaging with students, assisting with homework, and promoting a positive learning environment. Strong communication skills and a passion for helping students thrive...
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Behavior Health Specialist
1 month ago
Swarthmore, Pennsylvania, United States Horizon House Full timeJob Title: Behavior Health SpecialistHorizon House is a leading provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. We are seeking a qualified Behavior Health Specialist to join our team.Job Summary:The Behavior Health Specialist will conduct initial client intake and assessment...
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Mental Health Specialist
3 weeks ago
Swarthmore, Pennsylvania, United States Horizon House Full timeJob Title: Mental Health SpecialistHorizon House is a leading provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. We are seeking a qualified Mental Health Specialist to join our multidisciplinary Assertive Community Treatment (ACT) team at our Delaware County location.Job...
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After-School Support Specialist
2 weeks ago
Swarthmore, Pennsylvania, United States Wyndy LLC Full timeJob SummaryWe are seeking a reliable and compassionate individual to provide support to students outside of school hours. As a Student Care Assistant, you will be responsible for supervising and engaging with students, assisting with homework, and promoting a positive learning environment. Strong communication skills and a passion for helping students thrive...
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Behavior Health Specialist
2 weeks ago
Swarthmore, Pennsylvania, United States Horizon House Full timeJob Title: Behavior Health SpecialistHorizon House is a leading provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse.About the Role:We are seeking a qualified Behavior Health Specialist to conduct initial client intake and assessment for individuals referred for treatment. The...
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Nurse Care Specialist
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Mental Health Specialist
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Mental Health Specialist
2 weeks ago
Swarthmore, Pennsylvania, United States Horizon House Full timeJob SummaryHorizon House is seeking a qualified Mental Health Specialist to join our multidisciplinary Assertive Community Treatment (ACT) team at our Delaware County location. The successful candidate will provide service coordination (case management) for assigned groups of clients, including coordinating and monitoring the activities of the individual...
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Licensed Practical Nurse
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Behavioral Therapist
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Board Certified Behavior Analyst
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Daycare Provider for Early Childhood Development
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Customer Experience Representative
4 weeks ago
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Behavior Therapist
2 weeks ago
Swarthmore, Pennsylvania, United States Soliant Full timeJob Title: Registered Behavior TechnicianAt Soliant, we are seeking a highly skilled and dedicated Registered Behavior Technician to join our team. As a key member of our support staff, you will play a vital role in providing direct support to students with behavioral challenges, utilizing applied behavior analysis (ABA) techniques and...
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Nurse Specialist
2 weeks ago
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Nurse Specialist
2 weeks ago
Swarthmore, Pennsylvania, United States BAYADA Home Health Care Full timeJob Title: Registered NurseBAYADA Home Health Care is seeking a compassionate and dedicated Registered Nurse (RN) to join our team in Swarthmore, Pennsylvania.This role involves providing high-quality care to clients in their homes, working collaboratively with a multidisciplinary team to deliver palliative care and support clients and their...
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Research Compliance Specialist
1 month ago
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Research Compliance Specialist
3 weeks ago
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