Customer Service Specialist

6 days ago


Niles, Ohio, United States CVS Health Full time
Job Summary:

This role provides an opportunity to excel in a customer-focused environment, working independently and as part of a team to positively impact the lives of others.

Key Responsibilities:
  • Provide differentiated customer service by anticipating needs, demonstrating compassion, and actively identifying and resolving potential service issues.
  • Focus on the customer by giving a warm greeting, maintaining eye contact, and offering help locating items when needed.
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
  • Support opening and closing store activities, assist pharmacy personnel when needed, and provide customer support to all departments.
Requirements:
  • At least 16 years of age.
  • Physical Requirements: Remaining upright for sustained periods, lifting up to 35 lbs occasionally, and visual acuity to perform activities such as viewing a computer terminal or reading.
Estimated Salary Range:

$15.00 - $15.00 per hour. The actual base salary offer will depend on experience, education, geography, and other relevant factors.

Benefits:
  • A comprehensive benefits package including medical, dental, and vision coverage.
  • A 401(k) retirement savings plan with employer matching contributions.
  • An Employee Stock Purchase Plan.
  • Term life insurance, short-term and long-term disability benefits.
  • PTO or vacation pay, paid holidays, and sick time consistent with state law and company policies.


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