Data Science Director

2 days ago

Washington, United States Adobe Full time
Job Title: Data Science Director

We are seeking a highly experienced Data Science Director to join our Customer Engineering team within the Adobe Digital Experience (DX) Cloud Engineering.

The ideal candidate will have a unique blend of technical expertise, business acumen, and leadership abilities to drive data-driven innovation and decision-making.

Key Responsibilities:
  • Analyze large and complex data sets to uncover insights and identify opportunities to improve customer support processes, system implementation, or product enhancements.
  • Develop and monitor key performance indicators (KPIs) and metrics to track customer-level E2E platform health, capability usage and adoption, value realization, and other critical customer platform success measures.
  • Collaborate closely with product managers, engineers, and other cross-functional teams to understand customer product goals, translate business questions into analytical tasks, and provide data-driven recommendations.
  • Build statistical models and machine learning algorithms to predict customer issues, identify product adoption drivers (points of struggle), personalize product support interactions, and optimize product performance.
Requirements:
  • 10+ years' experience in data science or related analytics roles, including a unique blend of applied data science technical expertise, analytical prowess, business savvy, communication skills, and leadership abilities.
  • Expertise in machine learning, predictive modeling, data mining, and advanced statistical techniques.
  • Proficiency in programming languages like Python, SQL, and working with big data tools like Spark and Hadoop.
  • Experience with data visualization tools like Tableau for effectively communicating insights.
  • Knowledge of cloud platforms like Amazon Web Services for data processing and model deployment.
What We Offer:

We offer a competitive salary range of $191,700 - $345,700 annually, based on the cost of labor across several U.S. geographic markets. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

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