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Associate System Analyst

2 months ago

Morgantown, West Virginia, United States WVU Medicine Full time
Job Summary

We are seeking a highly skilled System Analyst to join our team at WVU Medicine. As a System Analyst, you will play a critical role in designing, developing, testing, implementing, and maintaining new and legacy systems.

Key Responsibilities
  • Assist in analyzing system issues and workflows, and assist in research and data gathering with clients and other team members.
  • Assist in modification requests as assigned, and assist in implementing system modifications as assigned.
  • Engage in expanding knowledge of existing user workflows, and assist in performing functional and integrated testing for basic workflows.
  • Assist in applying user security under the guidance of a higher-level analyst, and maintain an understanding of supported applications.
  • Assist in importing/exporting of data, and assist in using application-specific tools to create reports.
  • Assist in resolution of daily problems, and assist and participate in testing as assigned.
  • Complete assignments driven by vendor application packages for upgrades and enhancements, and utilize various industry resources to stay current on vendor offerings and features/functions that might meet the needs of the customer/organizations.
  • Review, identify, and document any issues, barriers, or risks, and bring them to management's attention.
  • Provide Project/Task Coordination Services to customers as assigned, and participate in joint application and/or technical development sessions.
  • Apprise status, schedule variances, and outstanding issues with team members and project managers, and manage workload and balance quality of work with deadlines.
  • Complete proper documentation of work tasks per policy, and assist in controlling project costs and communicating any project-related expenses as assigned.
  • Suggest ways to better accomplish assigned tasks, and successfully meet deadlines, user expectations, and project goals.
  • Participate in departmental and project teams as requested in a support role, and report all relevant information and/or notes back to the rest of the team.
  • Manage expectations and engage management to review/resolve any potential changes to project scope, expected deliverables, etc.
  • Participate in post-implementation review of projects, and implement changes while adhering to the change control policy and procedures for the project.
  • Communicate to all parties the natures, significance, and risk factors of corresponding projects.
Requirements
  • Bachelor's degree in healthcare, computer science, business, or informatics-related field, or four (4) years' experience working with business, clinical, or administrative applications required.
  • This position may require additional certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology.
  • Internal employees must meet all mandatory competencies in the current position in order to qualify for promotion within IT.
  • West Virginia state and Federal criminal background check required for DHHR WV CARES regulated area.
Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard office environment.

Skills and Abilities
  • Ability to handle and maintain confidential information.
  • Ability to work well under high-stress conditions.
  • Ability to work independently or cooperatively as a team member.
  • Ability to adapt to various workloads and assignments.
  • Ability to work with multi-disciplinary groups.
  • Must have reading and comprehension ability.
  • Must be able to type.
  • Possess good oral and written communication skills.
  • Ability to prioritize tasks.
  • Ability to work in a fast-paced and rapidly changing environment. Must be flexible.