Community Relations Director

8 hours ago

Brentwood, Tennessee, United States Senior Solutions - Caregiver Full time
Job Summary

We are seeking a highly motivated and results-driven Community Relations Supervisor to join our team at Senior Solutions - Caregiver. As a key member of our outreach team, you will be responsible for developing and implementing strategic business development plans to expand our private pay business and enhance community well-being.

Key Responsibilities
  • Develop and execute business development strategies to identify and engage potential referral sources, including hospitals, rehabilitation centers, and physician offices.
  • Build and maintain strong relationships through networking events, meetings, and educational presentations.
  • Increase care hours and market share by cultivating profitable referral pipelines.
  • Maintain detailed records in our Customer Relationship Management (CRM) system.
  • Represent Senior Solutions at community events, advocating for our services and values.
  • Collaborate with internal teams to ensure smooth client onboarding and service delivery.
  • Conduct onsite supervisory visits to ensure client satisfaction and assist with retention efforts.
  • Facilitate in-home assessments and introductions between clients and caregivers as needed.
  • Support field recruiting activities as needed.
Requirements
  • High school diploma or GED equivalent required.
  • 2+ years of business or sales/marketing experience preferred.
  • Exceptional networking, relationship-building, and interpersonal skills.
  • Strong ability to work independently and exercise sound judgment.
  • Valid driver's license and car insurance with the willingness to travel within the assigned territory.
  • Proficiency with computer-based software (such as email, CRM).
  • Ability to maintain confidential information and adhere to all HIPAA guidelines and regulations.
  • Ability to pass a background check and drug screen per company standards.
  • Ability to be available on-call as needed outside of standard business hours.
  • Ability to adapt quickly to changing priorities and market conditions.
  • Passionate and eager about making a positive impact in the community.
  • Possession of a smartphone with an active service plan and the ability to download required apps required.

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