Clinical Care Specialist

3 days ago


Boone, North Carolina, United States Hopscotch Primary Care Full time

About the Role

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The Clinical Care Specialist will play a critical role in providing high-quality care to patients at Hopscotch Primary Care. This position requires coordination of care across different physicians and within the healthcare system, ensuring efficient patient flow and timely preparation for physician visits.

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  • Engage patients prior to provider visit, prepare and set expectations
  • Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw)
  • Ensure exam rooms are clean, safe, and ready for patient visits
  • Obtain vital signs, patient status and needs, and review medications
  • Collects phlebotomy and other lab specimens; performs basic waived lab tests.
  • Deliver patient screenings per protocols and assists physician as needed
  • Provide patient care in line with training, certification and regulations (e.g. vaccine administration)
  • Catalogs and communicates patient needs to the PCP and broader Care team
  • Supports other diagnostic and care needs for the patient, in collaboration with Care team
  • Schedule diagnostic testing
  • Apply or assist with application for Durable Medical Equipment (DME)

About You

You would be a great fit for this position if you have:

  • A high school diploma or equivalent education (GED)
  • A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
  • Certification in BLS (including CPR)
  • Experience with an EMR and similar technology
  • Certification as a Phlebotomy Technician (preferred)
  • US work authorization

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