Desktop Support Specialist

3 days ago

Salt Lake, Utah, United States Motion Recruitment Partners LLC Full time
Job Title: Desktop Support Specialist

Join Motion Recruitment Partners LLC as a Desktop Support Specialist and take on a challenging role that requires technical expertise and excellent problem-solving skills. As a key member of our IT team, you will be responsible for providing top-notch support to our employees, ensuring their desktop infrastructure is running smoothly and efficiently.

Key Responsibilities:
  • Design, build, and implement solutions for device enrollment, endpoint management, policy configuration, and app deployment using Microsoft Intune, AutoPilot, Apple Business Manager, and JAMF Pro.
  • Test, install, and set up application programs on user's workstations.
  • Provide escalated technical assistance and support related to computer systems, hardware, and software.
  • Maintain user account administration across multiple systems and platforms.
  • Develop automation and scripts using PowerShell, Python, or other scripting languages.
Requirements:
  • Advanced experience with building and ownership of JAMF/ABM and/or Intune/Autopilot; MDM management.
  • Strong knowledge of owning platforms - Azure AD/Entra ID, Office 365 administration, Teams administration, and Sharepoint administration.
  • Experience in scripting - Powershell/Python/other scripting languages.
  • Excellent problem-solving and critical thinking skills.
  • Strong passion for innovation.
  • Experience troubleshooting technical issues.
  • Willingness to learn and self-educate.
  • Passion for customer service.
  • Ability to multitask and manage time.
  • Work both independently and in teams as needed.
  • Both written and verbal communication skills.
  • Requires a Bachelor's Degree in Computer Science OR Minimum 5+ Years experience in an advanced technical role.
  • US Military or Veteran a plus.
What We Offer:
  • Medical Insurance - Four medical plans to choose from for you and your family.
  • Dental & Orthodontia Benefits.
  • Vision Benefits.
  • Health Savings Account (HSA).
  • Health and Dependent Care Flexible Spending Accounts.
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
  • Hospital Indemnity Insurance.
  • 401(k) including match with pre and post-tax options.
  • Paid Sick Time Leave.
  • Legal and Identity Protection Plans.
  • Pre-tax Commuter Benefit.
  • 529 College Saver Plan.

Motion Recruitment Partners LLC is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

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