Member Success Manager

3 days ago


Jacksonville, Florida, United States RADIFI FEDERAL CREDIT UNION Full time
About the Role:

We are looking for a skilled and experienced Member Success Manager to join our team at RadiFi Federal Credit Union. As a Member Success Manager, you will be responsible for generating new revenue opportunities for the branch, providing guidance on potential new products or solutions based on member and consumer feedback, and controlling branch expenses to increase its overall profitability.

The ideal candidate will have a minimum of five years of similar or related experience, including time spent in preparatory positions. They should possess proven leadership experience with a sales & service focus and financial services industry experience is preferred.

The estimated salary for this position is around $70,000 - $90,000 per year, depending on qualifications and experience. Benefits include medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

This role requires excellent communication, problem-solving, and decision-making skills to effectively resolve member and employee issues. The ability to work independently and as part of a team is also essential. If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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