Loan Servicing Representative
3 weeks ago
Sun West Mortgage is a nationwide full-service mortgage lender with 40 years of experience and a proud family-owned legacy. We're seeking a skilled Customer Service Representative to serve as the liaison between our company and our family of homeowners.
This is a fantastic opportunity to join a dynamic team and contribute to the success of our customers. As a Customer Service Representative, you will be responsible for providing exceptional service, resolving customer inquiries, and ensuring a positive experience for our homeowners.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and chat
- Resolve customer complaints and concerns in a professional and courteous manner
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Stay up-to-date on company policies, procedures, and product offerings to provide accurate information to customers
- Meet or exceed performance metrics and quality standards
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Basic computer skills and proficiency in software applications
Sun West Mortgage offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Loan Servicing Representative
3 weeks ago
Cerritos, California, United States Sun West Mortgage Company Inc. Full timeAbout the RoleSun West Mortgage Company Inc. is a nationwide full-service mortgage lender with 40 years of experience. We are seeking a skilled Customer Service Representative to act as a liaison between our company and our family of homeowners.Key ResponsibilitiesProvide exceptional customer service and support to homeownersAct as a liaison between Sun West...
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Loan Servicing Representative
17 hours ago
Cerritos, California, United States Sun West Mortgage Company Inc. Full timeAbout the RoleSun West Mortgage Company Inc. is a leading nationwide full-service mortgage lender with a rich history of 40 years. We are seeking a highly skilled Customer Service Representative to serve as the liaison between our company and our valued homeowners. As a key member of our team, you will be responsible for providing exceptional customer...
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Loan Servicing Representative
4 weeks ago
Cerritos, California, United States Sun West Mortgage Company Inc. Full timeAbout the RoleSun West Mortgage Company Inc. is a nationwide full-service mortgage lender with 40 years of experience. We are seeking a skilled Customer Service Representative to act as a liaison between our company and our family of homeowners.This role requires a candidate who can quickly grasp new concepts, demonstrate exceptional attention to detail, and...
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