Hospitality Bartender

2 weeks ago


Lincoln City, Oregon, United States Chinook Winds Casino Resort Full time

Job Type

Full-time

Position Overview

The role involves delivering outstanding service to all guests at Chinook Winds Casino Resort while preparing and serving a variety of beverages, both alcoholic and non-alcoholic, to patrons, either directly or through service staff.

Key Responsibilities

  • Deliver exceptional service to all guests.
  • Receive drink orders from wait staff or directly from patrons in the lounge and gaming areas.
  • Provide wine and both bottled and draft beer to customers.
  • Combine ingredients, including spirits, mixers, and garnishes, to craft cocktails and other beverages.
  • Serve food items to guests seated at the bar.
  • Utilize the Point of Sale (POS) system to process transactions for drinks served.
  • Verify the age of customers to ensure compliance with alcohol purchase regulations.
  • Manage, transport, and replenish all bar supplies including beer, liquor, wine, mixers, and garnishes.
  • Guide customers through the service process from greeting to payment in a timely and courteous manner.
  • Execute all opening, closing, cleaning, and stocking tasks at the end of each shift.
  • Monitor and manage product waste effectively.
  • Comply with all relevant policies and procedures regarding alcohol service.
  • Transport and deliver beverage inventory to service areas.
  • Set up and dismantle portable bar systems for special events.
  • Perform all duties in line with the customer service standards of Chinook Winds Casino Resort.
  • Maintain knowledge of and provide information about events, programs, and services at Chinook Winds Casino Resort.
  • Offer suggestions for improvements in service processes.
  • Complete other assigned tasks as necessary.

Qualifications

Minimum Age Requirement: Candidates must be at least 21 years old.

Competencies

  • Attention to Detail: Ability to execute tasks accurately and thoroughly.
  • Effective Communication: Strong verbal communication skills.
  • Customer Focus: Commitment to meeting customer needs while adhering to company policies.
  • Interpersonal Skills: Ability to interact positively with diverse personalities.
  • Decision-Making: Capability to make sound judgments based on available information.
  • Stress Management: Ability to perform under pressure.

Education and Experience

High school diploma or GED is preferred.

Minimum of two years of bartending experience or equivalent experience as a barback.

Technical Skills

Familiarity with Point of Sale (POS) systems is preferred.

Licenses and Certifications

Must obtain necessary gaming and alcohol service permits prior to starting the position.

Physical Requirements

Ability to stand and walk for extended periods, lift and carry items up to 50 lbs, and perform various physical tasks as required.

Work Environment

Work will be conducted in a vibrant gaming environment with a moderate to loud noise level and potential exposure to smoke.

Working Conditions

Employment is contingent upon passing a pre-employment drug screening and background check.


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