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Sales and Support Specialist

2 months ago

Douglas, Massachusetts, United States Enveloppe Montreal Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for maintaining relationships with current customers, taking orders, and providing exceptional customer service.

Key Responsibilities:

  • Maintain relationships with current customers to ensure high levels of satisfaction and loyalty
  • Take orders and create quotes to meet customer needs
  • Collaborate with internal teams to resolve customer issues and ensure timely order fulfillment
  • Develop and maintain a deep understanding of each customer's business needs and priorities

Requirements:

  • Strong business acumen and excellent communication skills
  • 2-4 years of sales and customer service experience, preferably in a related industry
  • College or University Degree preferred (ideally in Business, Sales, or a related field)
  • Effective listening, business communication, presentation, and teamwork skills
  • Intermediate computer skills, MS Office required

What We Offer:

  • Attractive compensation package
  • Competitive benefits and profit-sharing opportunities
  • Exceptional career potential and opportunities for growth and development