Holistic Spa Membership Sales Representative

4 weeks ago


Naperville, Illinois, United States The NOW Massage Naperville Full time
Job Description

As a Membership Sales Associate at The NOW Massage, you will be responsible for leading and managing membership sales generation and ensuring all boutique operations are consistent with our standards. This role requires excellent customer service skills, the ability to work effectively in a team environment, and a high level of professionalism.

Key Responsibilities
  • Deliver exceptional customer experiences to every guest and member, every time
  • Meet established monthly sales and performance goals by selling and promoting our memberships
  • Assist in Membership Sales as directed by management team
  • Create positive experiences for all guests and prospects
  • Exhibit excellent customer service skills, greeting members by name, guests, and staff with a smile
Requirements
  • Ability to work with team members effectively
  • Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude
  • Ability to handle challenging customer issues with patience, tact and professionalism
  • Must have a high level of professionalism, honesty, integrity and work ethic
  • Demonstrated selling skills
  • Excellent telephone etiquette
  • Effective organizational skills
  • Experience working in a team orientated environment
  • Excellent communication and customer service skills
  • Understanding of basic cash-handling procedures
  • Basic computer skills
  • Verbal and non-verbal communication skills


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