Service Team Associate

3 days ago


Beaverton, Oregon, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.

Key Responsibilities
  • Provide friendly and attentive customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and providing solutions to meet their needs.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Participate in visual merchandising and store recovery, maintaining a visually appealing store environment and ensuring products are properly displayed and stocked.
  • Collaborate with colleagues to achieve sales goals, promote products, and drive customer engagement.
  • Stay up-to-date on product knowledge, promotions, and company initiatives to provide informed and enthusiastic service.
  • Perform other duties as assigned to support the store team and achieve business objectives.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer

Michaels Stores offers a competitive compensation package, including a starting hourly rate, opportunities for advancement, and a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.



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