Service Team Associate
3 days ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.
Key Responsibilities- Provide friendly and attentive customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers in finding products, answering questions, and providing solutions to meet their needs.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
- Participate in visual merchandising and store recovery, maintaining a visually appealing store environment and ensuring products are properly displayed and stocked.
- Collaborate with colleagues to achieve sales goals, promote products, and drive customer engagement.
- Stay up-to-date on product knowledge, promotions, and company initiatives to provide informed and enthusiastic service.
- Perform other duties as assigned to support the store team and achieve business objectives.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
Michaels Stores offers a competitive compensation package, including a starting hourly rate, opportunities for advancement, and a comprehensive benefits program. We are an equal opportunity employer and welcome applications from diverse candidates.
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Service Team Associate
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