Employee Success Transformation Partner
4 weeks ago
Salesforce, the Customer Company, is driving business innovation and customer satisfaction with AI+ Data +CRM. We're seeking a U.S.-based Employee Success People Consultant (ESPC) Lead to join our ES organization. This role will have significant scope and impact, partnering closely with ES teams in the "Office of the CMO" including HRBPs/ESBPs, HR/ES Data Analytics, Talent Development, People Services & Operations (PS&O), and Compensation to coordinate, roll out, and complete ES programs and initiatives that support the business needs of the organization.
About the Role
This ESPC Lead will collaborate with the ES Partners in the "Office of the CMO" to deliver on the organization's talent strategy and strategic projects and initiatives. Initiatives include end-of-year planning, organizational health planning, employee retention, talent assessment, promotion planning, compensation (equity, bonus, merit), hybrid work guidelines, change management, and other talent-related initiatives. The ideal candidate is one who is interested in making an impact at scale in one of the fastest-growing companies and industries; excels in a fast-paced, high-engagement environment; and is looking to work with a strong ES Organization.
Responsibilities
- Collaborate with ES Partners in the "Office of the CMO" to deliver on the organization's talent strategy and strategic projects and initiatives.
- Partner with and between our Centers of Excellence (COEs) and global ES partners to help deliver seamless processes, programs, and insights across the organization.
- Be a subject matter expert on main programs and processes across Employee Success.
- Create tools, templates, and resources as needed for consistent service delivery at scale.
- Proactively provide operational and analytical support to ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives.
- Keep a pulse on best practices across the HRBP organization and proactively leverage tools, resources, and processes with Marketing HRBP teams.
- Monitor and interpret trends and metrics around employee satisfaction, attrition, and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.
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