Resident Transition Specialist

2 weeks ago


Largo, Florida, United States Watermark Retirement Communities Full time

About Watermark Retirement Communities
Watermark Retirement Communities is recognized as one of the Top 25 Best Workplaces in Senior Housing, specializing in Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Home Healthcare.

With over 30 years of experience, we celebrate individuals, their narratives, and the meaningful connections they create—because every interaction is significant. Our focus is on maintaining the health of our communities and ensuring our residents flourish through innovative technology and well-being initiatives that benefit our entire Watermark family.

Why Work With Us?
We take pride in our talented and compassionate associates who have chosen to be part of Watermark, and we honor each of them. Here are some of the benefits we offer:

  • Work Today, Get Paid Tomorrow
  • Early Access to Earned Income
  • Tuition Reimbursement Program (NEW*)
  • Competitive Wages
  • Excellent Benefits
  • Easy Shift Scheduling with Mobile App
  • Recognition and Rewards Program
  • Vacation, Holiday, and Sick Pay
  • 401k Program
  • Associate Discounts
  • Education and Training Programs Available

Position Overview
We are proud to be one of the premier retirement communities, making this an ideal opportunity for a Resident Transition Specialist.

Are you an exceptionally organized individual with outstanding communication skills? Most importantly, do you have a genuine passion for working with seniors? If so, we have an extraordinary opportunity for you.

The ideal candidate will manage the transition process for new residents, ensuring that every detail is addressed to create a welcoming environment in their new home. A seamless transition is essential for our residents to feel comfortable, happy, and ready to thrive.

Key Responsibilities:
This role involves liaising with prospective residents and their families, moving companies, maintenance staff, housekeeping, and interior designers. You will serve as the primary contact for each move, collaborating closely with the sales team and management.

If you see yourself as a brand ambassador who makes a great first impression, this could be an exciting opportunity for you.

Qualifications:
To be considered for this position, you should possess:

  • 2+ years of experience in a transition coordination role
  • A sales background is advantageous
  • Exceptional organizational skills
  • Excellent interpersonal skills
  • Strong communication abilities
  • Proficiency in computer applications such as Word, Excel, and online systems

What We Offer:
We provide a comprehensive onboarding and orientation program, a supportive work environment, a highly rewarding position, excellent benefits, growth potential, and national and regional support.

Diversity and Inclusion
Watermark Retirement Communities, Inc. is an equal opportunity employer, proudly embracing diversity in all its forms.



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