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Client Services Analyst

2 months ago

New York, New York, United States S&P Global Full time
About the Role:

The Client Services team at S&P Global plays a critical role in supporting global financial markets by providing end-to-end solutions for post-trade transaction management of OTC derivatives. Our team connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets.

Responsibilities and Impact:

As a Client Services Analyst, you will be responsible for developing and maintaining productive client relationships, monitoring client query queues, and coordinating across internal teams to achieve a positive client experience. You will also be responsible for responding to client requests, identifying and tracking system improvements, and participating in the testing of system enhancements.

What's in it for you:
  • Opportunity for growth across a wide range of operational and business-focused teams
  • Exposure to rapid change in global derivative markets and the effect it has on fintech
  • Integrating with a team where work has consistent exposure to the executive level
  • Building customer relationships with investment banks and buy-side organizations
  • Mentoring possibilities with recognized industry leaders within S&P Global
Compensation/Benefits Information:

The anticipated base salary range for this position is $70,000 to $80,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. This role is eligible to receive additional S&P Global benefits.

What We're Looking For:
  • Bachelor's degree preferred
  • Previous experience working with software systems and technology is preferable
  • Knowledge of financial markets and OTC derivatives is a major plus
  • Client-focused with excellent interpersonal, written, and verbal communication skills