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Restaurant Supervisor

2 months ago

Milwaukee, Wisconsin, United States NCG Hospitality Full time

Job Summary:

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at The Trade, an Autograph Collection Hotel by Marriott. As a Restaurant Supervisor, you will be responsible for overseeing the day-to-day operational activities of our food and beverage outlets, ensuring exceptional guest service, and maintaining high standards of quality and safety.

Key Responsibilities:

  • Operational Management: Oversee the day-to-day operational activities of the food and beverage outlets, including managing staff, inventory, and supplies.
  • Guest Service: Provide exceptional guest service by preparing exciting beverages and ensuring a positive dining experience.
  • Staff Supervision: Supervise food and beverage staff, including assisting in recruitment, training, and development, scheduling, and other employee relations' issues.
  • Quality Control: Maintain food and beverage product and service quality standards by ensuring policies and procedures are executed shift to shift.
  • Inventory Management: Assist in ordering, receiving, storing, and physical count of all food and beverage related products.
  • Safety and Security: Ensure guest safety and property safety by reporting suspicious behavior and tracking alcohol consumption.

Requirements:

  • Experience: Minimum 1 year experience in bartending and food service.
  • Availability: Ability to work mid-shifts and evening/closing shifts.
  • Skills: Motivated to maintain excellent customer service reputation, desire to contribute to a supportive and effective team, strong attention to detail and organized, ability to work effectively and efficiently in a fast-paced setting, reliability, and honesty.

About NCG Hospitality:

NCG Hospitality is a real estate and hospitality leader with 25+ properties, including Hilton and Marriott hotels, restaurants, and a conference center. We are committed to our four core values of Growth, Fun, Trust, and Responsibility. As a Restaurant Supervisor with NCG Hospitality, you will be part of a dynamic team that is dedicated to providing exceptional guest experiences and supporting our team members in their careers.