Higher Education Support Assistant

6 days ago


Indianapolis, Indiana, United States Ivy Tech Community College Full time

About Ivy Tech Community College

We are a diverse open-access college that fuels Indiana's economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed.

Our Mission

  • To provide accessible and affordable education to meet the needs of our community.
  • To foster a culture of innovation and collaboration among our faculty, staff, and students.
  • To deliver high-quality programs and services that prepare our graduates for success in their chosen careers.

The Position

We are seeking a highly skilled and motivated individual to join our team as a Higher Education Support Assistant. This is a part-time hourly position that will support the Registrar's Office in maintaining accurate student records and processing graduation requests.

Responsibilities

  1. Maintain accurate and up-to-date student records, including processing changes to program, degree, and specialty information.
  2. Process graduation requests and ensure timely completion of necessary paperwork.
  3. Provide excellent customer service to students, faculty, and staff, responding to inquiries and resolving issues in a professional and timely manner.
  4. Assist with data entry, manual processing, and other tasks as needed to support the efficient operation of the Registrar's Office.

Requirements

  • High school diploma or equivalent required; associate's degree preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse populations.
  • Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Access, Outlook) and experience with database management systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work varied shifts, including Saturdays.

Benefits

  • Competitive hourly rate: $16.00 per hour.
  • Opportunity to work in a dynamic and supportive environment.
  • Professional development opportunities to enhance your skills and career advancement.

How to Apply



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