Higher Education Support Assistant
6 days ago
About Ivy Tech Community College
We are a diverse open-access college that fuels Indiana's economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed.
Our Mission
- To provide accessible and affordable education to meet the needs of our community.
- To foster a culture of innovation and collaboration among our faculty, staff, and students.
- To deliver high-quality programs and services that prepare our graduates for success in their chosen careers.
The Position
We are seeking a highly skilled and motivated individual to join our team as a Higher Education Support Assistant. This is a part-time hourly position that will support the Registrar's Office in maintaining accurate student records and processing graduation requests.
Responsibilities
- Maintain accurate and up-to-date student records, including processing changes to program, degree, and specialty information.
- Process graduation requests and ensure timely completion of necessary paperwork.
- Provide excellent customer service to students, faculty, and staff, responding to inquiries and resolving issues in a professional and timely manner.
- Assist with data entry, manual processing, and other tasks as needed to support the efficient operation of the Registrar's Office.
Requirements
- High school diploma or equivalent required; associate's degree preferred.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse populations.
- Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Access, Outlook) and experience with database management systems.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility to work varied shifts, including Saturdays.
Benefits
- Competitive hourly rate: $16.00 per hour.
- Opportunity to work in a dynamic and supportive environment.
- Professional development opportunities to enhance your skills and career advancement.
How to Apply
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