Wine Bar Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Sojourn Philadelphia Full time
Job Overview

Sojourn Philadelphia is seeking a highly skilled and experienced Wine Bar Manager to lead the day-to-day operations of our esteemed Jet Wine Bar. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, driving sales growth, and maintaining a high level of service quality.

Key Responsibilities
  • Manage the overall operations of the Jet Wine Bar, including staff supervision, inventory management, and customer service.
  • Develop and implement strategies to drive sales growth, increase customer loyalty, and enhance the overall guest experience.
  • Collaborate with the Director of Operations and HR Director to achieve business objectives and maintain a positive work environment.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide exceptional customer service, resolving guest complaints and concerns in a timely and professional manner.
  • Manage staff schedules, conduct performance evaluations, and provide coaching and development opportunities to ensure team members are equipped to deliver exceptional service.
  • Maintain accurate records, reports, and data to inform business decisions and drive growth.
Requirements
  • Minimum 2 years of experience as a General Manager or FOH Manager in a high-volume restaurant or bar environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and maintaining high levels of service quality.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to interpret data and make informed business decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of restaurant operations, including inventory management, cash handling, and labor control.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and experienced team.
  • A comprehensive training program to ensure your success in the role.

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