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Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team at City National Bank. As a key member of our Treasury Management Services team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide primary customer service and training contact for Treasury Management Services
- Act as liaison between clients and various Bank units to resolve problems and inquiries
- Manage customer relationships and ensure client satisfaction
- Prepare monthly and quarterly management reports and complete other analytical projects as assigned
Requirements:
- Minimum 1 year experience in customer service operations in a banking environment
- Minimum 1 year with direct client contact
- Minimum 1 year experience with MS office applications
Preferred Qualifications:
- Experience in Cash Management/Treasury Management
- Experience in a customer service call center/service center
About City National Bank:
City National Bank is an equal opportunity employer committed to diversity and inclusion. We strive to be the best at whatever we do, including the benefits and perks we offer our colleagues.
