Director of Operations

3 weeks ago


Dickinson, North Dakota, United States Village Caregiving Full time

Executive Director Role Overview

We are seeking a dedicated and results-driven individual to serve as our Executive Director in the Dickinson, ND office.

This role will involve managing the day-to-day operations, ensuring compliance within our network of home health aides and clients in the area, and training new team members to carry out the purpose of Village Caregiving within its scope.

Key Responsibilities:

  • Growth and Maintenance: Develop and maintain client referral sources to drive business growth.
  • Community Outreach: Initiate and contribute to outreach efforts within the community to increase brand awareness and attract new clients.
  • Staff Management: Hire staff with a sense of urgency to meet demand for services and create effective schedules for caregivers and clients.
  • Client Service: Prioritize exceptional service for our clients and drive growth of the assigned territory by running it like you own it.
  • Employee Engagement: Value and recognize employee engagement and foster a supportive, communicative work environment.
  • Compliance: Ensure adherence to industry regulations, state requirements, and internal standards.
  • Knowledge and Culture: Demonstrate a working knowledge of Village Caregiving's services, processes, and compliance requirements and cultivate a strong internal networking culture that proactively collaborates with colleagues and the executive team.

Requirements:

  • Previous Management Experience: Previous management experience is preferred.
  • Communication Skills: Ability to professionally represent Village Caregiving in verbal and written communication.
  • Problem-Solving: Capable of using common sense to problem solve and comfortable navigating difficult conversations.
  • Business Acumen: Exhibits business acumen and demonstrated ability to make sound decisions.

Village Caregiving, LLC, headquartered in Barboursville, WV, is a dedicated non-medical in-home caregiving business committed to helping individuals age comfortably within their homes.

We specialize in assisting with essential activities of daily living (ADLs), encompassing eating, bathing, dressing, toileting, mobility, and continence.

With a robust presence spanning 50+ offices from Baltimore, MD, to Boise, ID, we're dedicated to enhancing the lives of our clients.

We are an engaged and inclusive culture and promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.


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